Shipping policy

Shipping Policy
Thank you for visiting and shopping at Hoffelt.​ Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. Shipping charges are calculated based on destination and weight and are displayed at checkout.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Hoffelt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Hoffelt​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.